FAQ
For answers to all of your questions, you
can check
out the Frequently Asked Questions section first.
We gathered the questions from our valuable investors in different topics. Contact us for answers to your questions if you can not find answers below, you can write to us on our page.
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What
is Bitcoin?
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Bitcoin was developed in 2009 by an anonymous creator known as Satoshi Nakamoto . It is commonly called an "encrypted currency". Based on a technology known as block-chaining, Bitcoin exists as a book entry through a decentralized, decentralized computer network that is not controlled by a central authority or government.
Working with an advanced encryption technology, Bitcoin provides secure transmission of digital money between peers. At the same time, it is very advantageous in terms of digital investments, and if necessary hardware can be gained by validating the block chain in an automated system. Another advantage for investors is that they have the ability to turn their money from crypto money to normal money when they want it.
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Who
is the Owner and Center of Bitcoin?
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Everyone is an open system, so it can not be owned by one or more people. This system is a self-sustaining system independent of any state, establishment or branch. These two features enable everyone to use the system without hindrance, bans and problems.
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Who
Identifies the Price of Bitcoin?
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The value is priced according to the supply and demand relationships of independent stock exchanges as it is in almost every currency. Simply put, the more you buy, the higher the price. Most of the stock exchanges are transferred to the detail market, and this information is processed by the supply-demand method, which ensures that all of the independent stock exchanges have an effect on the price of Bitcoin. Although all stock markets have an effect on the price, the price of Bitcoin on each stock market is independent of others. The reason why these independent values are always close to one another is the arbitrage operations performed by the users .
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Should I invest in Bitcoin?
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Bitcoin prices are changing very fast, as most investment tools are known. This creates opportunities as well as risks. As idevex , we advise you to be cautious about Bitcoin buying and selling transactions and investments.
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Bitcoin Safe Midir?
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Bitcoin block chain system, everyone is on and can be viewed at any time. Until now it has been an attempt by independent security experts to break the system for control purposes,
but none of them have been successful. Whenever an attempt is made to break the system, the success of the next cracking attempt is mathematically more difficult than before.
Although the system is not breakable, users must take security precautions when there is a buy / sell, investment transaction or any interaction with the 3rd parties.
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How
Bitcoin Works
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It operates by recording every process in the block-chain network on all nodes of the network. A bad actor guarantees that you can not change or delete a transaction by weakening a single point of failure. At this point, the system works without any interruption or fraud. Each user in the system has a public-private encrypted key pair and uses the public keys of the users as their account number or address.
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What
is Bitcoin Wallet?
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Bitcoin wallet is the name given to the virtual file containing your personal Bitcoin addresses and their private keys. These private keys and account addresses are used to transfer crypto money.
Bitcoin purses are divided into two, called hot wallet and cold wallet .
Hot wallets are often used on platforms with internet access and are usually found on the market in desktop and application format. Cool wallets are designed to protect all your money without internet connection.
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Information on Account Transfer in Death
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In the event of the death of a person who is accounted for in idevex , the USD / crypto money assets in the account are transferred to the heir. The death certificate and the certificate of inheritance are required for the transaction.
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How do I get Crypto money (Bitcoin, Ethereum and others)?
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EASY TO BUY SALES
1) Go to the 'Easy Buy / Sell' page in the 'Buy / Sell' tab.
2) Select the crypt money you want to process.
3) Enter the amount you want to process.
4) Click the Get button.
5) Your transaction will be made at the best price possible.
Warning: In order to buy crypto money, you have to deposit USD in your account first. How can I deposit money?
ADVANCED BUYING SALES
The Advanced Buying Sales page allows you to enter purchase or sales orders at any price. The system will automatically fulfill your order when there is a buy or sell order that matches the order you entered.
If there is no buy or sell order to match the order you entered, the system will hold your order in clear orders. If there is a partial order matched to your order, the remaining part is held in open orders until the remaining part becomes sufficient volume (matching purchase order)./p>
1) Select the parity you want to trade.
2) Select the type of order you want to enter.
3) Write the amount of crypto money you want to buy or sell for the Market Order. Take the button. Price information can not be entered after the market order box is clicked because the market order will perform your transaction at the best possible price
4)For the Limit Order, write the amount and price of the crypto money you want to buy or sell. Take the button. Come to the limite and then choose to buy or sell the amount summer price should be corrected in summer
5)For Stop-Limit order, we write crypto money trigger price, amount and limit price. Take the button.
Total area; is automatically calculated to include the amount, price, commission and commission of your entry.
You can enter the total amount of the transaction for the total area of the transaction. If you enter this field, the quantity field will be automatically recalculated.
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How are the prices in iDev?
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Crypto money prices, idevex and similar stock exchanges in the supply-demand relationship occurs. Purchase orders entered by users are determined by sales orders. iDevx does not have any intervention in prices
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How to Sell Crypto Money?
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EASY TO BUY SALES
1) Go to the 'Easy Buy / Sell' page in the 'Buy / Sell' tab.
2)Select the crypt money you want to process.
3) Enter the amount you want to process.
4) Click the Sat button.
5) Your transaction will be made at the best price possible
Warning: To sell crypto money, you first need to have crypto money in your account. How can I deposit crypt money?
ADVANCED BUYING SALES
The Advanced Buying Sales page allows you to enter purchase or sales orders at any price. The system will automatically fulfill your order when there is a buy or sell order that matches the order you entered.
If there is no buy or sell order to match the order you entered, the system will hold your order in clear orders. If there is a partial order matched to your order, the remaining part is held in open orders until the remaining part becomes sufficient volume (matching purchase order)./p>
1) Select the parity you want to trade.
2) Select the type of order you want to enter.
3) Write down the amount of crypto money you want to sell for Market Deal. We press the sell button. Price information can not be entered after the market order box is clicked because the market order will be processed at the best possible price.
4) For the Limit Order, write the amount and price of the crypto money you want to sell. We press the sell button.
5) For the stop order, please specify the crypto money trigger price, amount and the limit price for the stop limit order you want to sell. We press the sell button.
Total area; is automatically calculated to include the amount, price, commission and commission of your entry.
You can enter the total amount of the transaction for the total area of the transaction. If you enter this field, the quantity field will be automatically recalculated
Market Order:
The market allows you to trade at the best prices in the order depth table. If there is not enough depth to cover your buying or selling wish at the best price, your order will be at the next best price.
Market orders are ideal for quick buying and selling without losing time with small price movements.
Easy Buying The transactions you make from our sales pages will be processed as market order on the stock market.
Note: For trades made with market orders, you can trade at a higher price than the price shown on the site you are trading, or you can sell at lower numbers. If you want to process from a certain number, please use the advanced buying and selling page.
Example: The best sales order in the depth table is 1 Bitcoin from 500 USD and the price of Bitcoin will be 500TY on the site. But in this case, if you enter a market purchase order of 1000 USD , your order will match with the sales order of 1BITCON from 500 USD first and since there is not enough depth, the best price after 500TL will match the total purchase amount of 1000TLY. As a result of your transaction you will have to buy 500 USD and above for 1000TLY.
Limit Order: Limit order is the process by writing the amount and price you want to process. Your transaction is not guaranteed to occur. Limit If you have written a purchase order, if you wrote it at the price you wrote, or if you wrote the Limit Sales order, your order will be written on the board unless you are the buyer. Your passive standby balance will be unavailable, which will remain valid until the transaction is processed or the order is canceled.
Stop Order: Stop orders are used to protect your wife when the market goes against your position or to cut your losses at a certain level.
First, an order condition is determined. Limit imposed on the imperative (Stop) market is transmitted to the platform (Depth table) as Limit Order. Your passive standby balance will be unavailable, which will remain valid until the transaction is processed or the order is canceled. The purpose of such orders is to protect your victim or to keep your harm at a certain level.
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What is the depth table?
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The depth table shows how much price and how many buy and sell orders are available. You can perform your orders by looking at this table on the advanced buy / sell page.
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Stop-Limit How to Find What and Stop-Limit?
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It is a command you give to protect your belly or to keep your harm at a certain level. The purpose of this type of order is not affected by excessive price increases or increases.
First, an order condition is determined. This order condition setting is performed by entering a Limit price and Stop-Limit price. Later, the amount required for the transaction is entered, and the purchase operation is performed by clicking on the Buy button. Limit imposed on the imperative (Stop) market is transmitted to the platform (Depth table) as Limit Order. Your passive standby balance will be unavailable, which will remain valid until the transaction is processed or the order is canceled.
Sample Sales Process
Let's say; 1 When the price of bitcoin is 11.000 USD you get 3 Bitcoin and you are afraid that the market will fall again after reaching 15.000 USD and you do not want to sell under the price you buy. If the price of Bitcoin falls below 14,000 USD , the values to be entered on the Stop-Limit screen to make a sale from USD 13,500;
Stop: 14.000 USD
Limit: 13.500 USD
Quantity: 3 BTC
It shaped. In this case, the order matching engine completes the highest bid trades on the market and performs sales up to USD 13,500. In other words, if the highest bid is 13990 USD , the transaction is completed by filling the order with 13990 USD first. Order matching is programmed to perform with the best price for the use
Sample Buying Process
Let's say; 1 While the BTC price is in the USD 15,000, you have sold 3 BTC and you see that the market has risen again, even though the market has fallen to USD 12,000, or you think you will rise and you want to make a purchase without hurting. If the price of Bitcoin goes up to USD 13,000, the values that should be entered on the Stop-Limit screen to perform the purchase from USD 13,500;
Stop: 13.000 USD
Limit: 13.500 USD
Quantity: 3 BTC
It shaped. In this case, the order matching engine will fill in the lowest sales transactions available on the market and will trade for up to USD 13,500. In other words, if the lowest sales transaction is 13,100 USD , the transaction is completed by filling the order with 13,100 USD . Order matching is programmed to perform with the best price for the user.
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How is the Open Order Canceled?
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If you have clear orders in your account, it is available for use. You have to cancel your open order to process with your total attendance.
The cancellation can be done from the advanced purchase / sale page or from the open orders page on the orders tab in the form shown below.
To stop only stop-limit operations here or just limit operations, click on the boxes next to the stop-limit or limit options above and then click Cancel..
If you want to cancel by making a selection, check the boxes next to the operations and press the Cancel button.
To cancel all operations at the same time, click the Cancel button by checking the box next to the Select tab.
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How are the prices in idevex ?
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Crypto money prices, idevex and similar stock exchanges in the supply-demand relationship occurs. Purchase orders entered by users are determined by sales orders. iDevx does not have any intervention in prices.
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How to Make Deposit and Pay Attention?
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1) Our users will be able to make a minimum of 200 USD EFT / Bank transfer over the bank in one go. They will also be able to make a minimum deposit of 10 USD EFT / Money in withdrawal via bank.
2) A deposit request must be made from the idevex Deposits page.
3) Recipient Name: You must write our company name (" idevex Teknoloji A.Ş.") in the receiver of your EFT or Transfer process.
4)Explanation: You must write the transfer code given to you in the description field only when you make a request on the deposit page.
5) You should not make cash transfers from ATMs and bank accounts.
6) The name of the bank account holder and the name registered in idevex must be the same.
7-) Only write the transfer code in the description field, do not add any other description or text.
8)Users will be able to make a minimum of EFT / Money transfer of 200 USD at a time. Your transfers below USD 10 will be redirected to alternative payment methods by the system.
9) 200 USD Payments made under 200 USD will be refunded within 5 working days.
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When is the deposit money?
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• Deposits made with our contracted banks are available 24/7,
• Money deposits made through different banks are automatically confirmed automatically on weekdays between 9: 00-17: 00.
• Transfers that do not meet the rules that we have specified will be charged 5 TL and returned to the sending account within 5 working days.
• For transfers made by ATMs or bank accounts, an ID copy and a bank account belonging to the ID on the ID card will be required
• For more information on investment rules, you can read the "Deposit" rules on our website..
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Which Methods Can Deposit Money?
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• For deposits of 200 USD or more, you can EFT or wire money from your registered bank account
• Cash transfers from ATMs or bank accounts will not be accepted.
• The name of the bank account holder and the name registered in idevex must be the same. Any money deposited by another person or institution on your account will be refunded within 5 business days after the transaction fee is deducted.
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Is it possible to deposit money from ATM?
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• You should not make cash transfers from ATMs and bank accounts. Transfers from ATMs are not accepted.
• Transfers made by ATMs must be accompanied by a photocopy of identity card and a bank account registered with the same name.
• The name of the bank account holder and the name registered in idevex must be the same.
•Transfers that violate our rules will be returned to the sending account on the same day.
• For transfers made by ATMs or bank accounts, an ID copy and a bank account belonging to the ID on the ID card will be required.
• You can read the "Deposit" rules on our site for more information about the USD deposit rules.
• iDev credit card, Paypal, Ininal Card, Webmoney etc. methods do not accept payment.
• idevex ’e kendi adınıza kayıtlı bir banka hesabından EFT ya da havale yaparak para yatırabilirsiniz..
• You can deposit money in idevex by EFT or wire transfer from a registered bank account in your own name.
• 5 USD will be charged for non-compliant transfers and will be returned to the sending account within 5 working days.
For transfers made by ATMs or bank accounts, an ID copy and a bank account belonging to the ID on the ID card will be required.You can read the "Deposit" rules on our site for more information about the deposit rules
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Money can be deposited over the weekend?
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• Money deposits made through our bank agreements are automatically confirmed by 7/24, while deposits via different banks are automatically confirmed on weekdays between 9:00 am and 5:00 pm.
• In order to withdraw money from idevex , you must trade with your registered bank account in your own name.
• You must write your name and surname as the buyer name in the bank transfer
• Withdrawal orders issued on weekends and official holidays, except for our contracted banks, will occur on the next business day.
• It is not possible to withdraw money by credit card payment, cash payment or CepBank.
Note: We ask that you write your IBAN information, which is your name in the withdrawal process, without making a gap and making sure that you write TR at the beginning.
Note: The banking commission costs incurred in the withdrawal transactions via money order / EFT will be reflected on your part. The Commission will deduct the amount you want to withdraw.
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When does the money get paid?
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• Withdrawal transactions with our agreement banks are automatically confirmed by 7/24, and deposits via different banks are automatically confirmed on weekdays between 9:00 am and 5:00 pm.
• Withdrawal orders issued after 17:00 except for our agreed bank will be processed on the next business day.
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How to make a withdrawal
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If you want to trade with the bank;
1. Go to the USD check page from the My Assets tab.
2-Select the bank you want to use. Enter your IBAN number and the amount you want to withdraw.
3- USD Check 'Click
4- After reading the warning carefully, click on the Confirm button. If there is a stage you think you are missing, press the Cancel button to perform your checks and try again.
Note: The name of the bank account holder and the name registered in idevex must be the same. The name of your transfer will be written in the recipient's name.
Note: 5 USD charges from USD withdrawals will be deducted from the amount you want to withdraw.
In order to withdraw funds from iDev, you must trade with your registered bank account in your own name. It is not possible to withdraw a deposit to a bank account other than the registered bank account.
When performing the withdrawal process, you must write the name of the bank you are registered in idevex to the receiving part of the transfer.
Your transfer will not take place when the bank account holder and the name you use when registering with idevex is not the same. Your bank will send your transfer back to us.
Due to the withdrawal of money to someone else's account, the second 5 USD fee is charged for the second withdrawal request.
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Şifre
Change Password
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Changing the password can be done from the 'Account Information' page on the 'My Account' tab.
1) Click on Change Password.
2) After entering your current password, enter your new password and your new password again.
3) Click Change.
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Google Authenticator
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If you click on the link to your e-mail address while you are creating your account, there will be 2 options for Two Factor Authentication.
In case you do not want to use Google Authenticator (recommended)
1) First, click on Google Authenticotor.
2) Open the Google Authenticator app you downloaded to your phone
3) Read the key code or enter the reference code manually into your application.
4) Enter the password that appears on the device screen generated by the Authenticator.
5) Press "Enter" button.
If you want to access Google Authenticator again after creating an account:
1) Go to the Account information page on the My Account tab.
2) Click Two Factor Validation.
3) Press "Google Authenticator" button.
4) On your smartphone, open Google Authenticator and read the square code or type in the reference code given for manual login.
5) Enter the combo box that appears on the device screen generated by the Authenticator.
6) Press "Enter" button.
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Security Image
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The security picture is tailor-made for you. The same security picture is shown to you each time you log in to the site. If you think that the picture you see is a picture different from your picture, be sure to check the address in the address bar of your browser.
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HTTPS Alert
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Always check that your browser writes https://www.idevex.in in the address bar when you log in to the site . If you see a different address or notice that your address does not start with https: // , quit the page and report it to [email protected].
If you find any suspicious activity on your iDev account, you can inform us by entering the "Contact Us" page in the Support tab in the header section or under the heading of Stolen / Notification from [email protected] .
To Secure Your Account:
- Do not share your e-mail address and password with your account.
- Create your ciphers that you will change at certain intervals in a way that can not be easily guessed.
- Replace your two factor authentication with Google Authenticator.
In order to be able to change your Two Factor Authentication with Google Authenticator, once you have logged into your iDev account, You need to activate Google Authenticator on the screen that appears by selecting My Account> My Account Information> Two Factor Authentication, and you need to enter the QR code that you are reacting to with your Google Authenticator application on your phone or manually apply the Google Auth code.
If you enter the password generated by Google Authenticator into the blank space on the Parandenks screen, you can do your Two Factor Authentication with Google Authenticator, which is a safer way for your account instead of SMS.
Users under the age of 18 can not process on our site.
First Stage;
Once you have created an account by entering your e-mail and password, click on the link in the mail to select your two-step verification method. Once you have performed the two-step verification process, your account will automatically be the first verified account. If your account has been verified in the second phase,
- Purchase of Bitcoin and other sub-coins with your account balance,
- The sale of the amounts of Bitcoin and other sub-coins in your account,
- Deposit your account with Bitcoin and sub-coin, and withdraw your account with Bitcoin and sub-coin.
Second Stage;
The second stage is required for account approval, deposit and withdrawal transactions. For this approval, Name-Surname, TC Identity Number, Birth Year and Address information are required. Since this phase of validation is valid for Japan citizens, foreign nationals will go to the third stage by bypassing this stage. If your account has been verified in the second phase,
- USD deposit of your account and withdrawal of USD from your account,
- Purchase of Bitcoin and other sub-coins with your account balance,
- The sale of the amounts of Bitcoin and other sub-coins in your account,
- Deposit your account with Bitcoin and sub-coin, and withdraw your account with Bitcoin and sub-coin.
Third Stage;
The third stage is necessary to increase account approval and transaction limits. To confirm at this stage must first be marked in Japan or International options. The requested photos should be uploaded to the system as shown in the figure. Once you are sure that you have filled in all the information, press the "Upload" button.
If your account has been verified in the third step,
- USD deposit of your account and withdrawal of USD from your account,
- Purchase of Bitcoin and other sub-coins with your account balance,
- The sale of the amounts of Bitcoin and other sub-coins in your account,
- Deposit your account with Bitcoin and sub-coin, and withdraw your account from Bitcoin and sub-coin,
- And you can use a higher limit when performing all these operations.
It determined by various laws in the world and in Japan with the Financial Crimes Investigation Board General Communique to the rules (on the Prevention of Legalization of Criminal Income and Terrorist Financing Measures) as we take care to comply idevex . We hope you will receive the documents we request from you.
Information: Your account approval documents are stored as encrypted and never shared with third parties, and will not be used for any other purpose than the approval of your account.
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What are the deposit and withdrawal limits?
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Once you complete the required information from the Account Verification section, your membership will be updated to your Approved Account . In the event that users with approved accounts have provided the requested additional information and documentation, their accounts will be upgraded to Advanced Accounts with necessary approvals . This will only take a few minutes. Click here to move your account to Advanced account .
Account Approval | 24 Hour BTC | 30 Day BTCC | 24 Hour USD | 30 Day USD |
---|---|---|---|---|
First Stage Account Approval | Unlimited | Unlimited | 0 USD | 0 USD |
Second Stage Account Approval | Unlimited | Unlimited | 100.000 USD | 500.000 USD |
Third Stage Account Approval | Unlimited | Unlimited | 500.000 USD | 2.500.000 USD |
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How to check the remaining limit?
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You can check your limits from the "Account Information" page in the "Account" tab or the "Limits" page in the "Account" tab.
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I have two names in my ID, what should I do?
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The name and surname you entered during registration and the name and surname on your ID and bank account must be identical. During the approval process, please make sure that you fill out your information without any errors.
Your account will not be approved if the name on your ID does not match our system. Please contact us at [email protected] to update your registered name on the site .
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How to Deposit Crypto Deposit?
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1) Go to the 'Crypto Deposit' page on the 'My Assets' tab.
2) You can send as many crypto money as you want.
3)Crypto money will automatically be transferred to your account..
You must use your current address at least once in order to receive a new address. Please check the 'Commissions' page on the Information sheet for minimum deposit amounts. Deposits below the minimum deposit will not be refunded.
Your transfer over the crypto money network will take place after you have received confirmation from the miners that the infrastructure of the crypto money is required. This time varies for each crypto currency.
The creation of a new wallet will be processed after the last transaction with the old wallet has been performed and the transfer has been completed. In this case, the old wallet will be invalid.
When a new wallet is created, your old wallet will be invalidated, so your old wallet will make your crypto money transfers will not reach your wallet and will disappear from the block-chain network. Any transactions made using the old wallet will be invalid and your entity will also be lost. iDevx has no liability or legal obligation in this regard
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Another Adrese How to Send Crypto Money?
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You can transfer from our site by typing the address and amount you want on the 'Crypto Checks' page on the 'My Assets' tab.
Wrong Adrese Crypto Can be Canceled When Money Is Sent?
Transfers made with crypto money are unidirectional and can not be recovered as required by the structure of the block-chain network. This is why you can not cancel it once it has been taken.
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How to Make Crypto Withdrawals?
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1) Go to the Crypto Cash Check page on the My Assets tab.
2)Select the crypto money you want to withdraw and specify the address and amount.
3)Click the check button.
4)Your transfer will be automatic.
Note: For safety reasons, high-volume transfers can be subject to it.
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Crypto Captured Money When does it pass?
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Your transfer over the crypto money network will take place after you have received confirmation from the miners that the infrastructure of the crypto money is required. This time varies for each crypto currency.
1) Go to the 'Manage My Assets' page in the 'My Assets' tab.
2) When you go to the bottom of the page, you can see the details of your transaction transactions which are still in progress in the waiting investment and pending drawing sections.
3) You can check your completed transfers from the completed investment and completed shots on the same page.
4)Go to the transfer history page from the My Assets tab for a more detailed review.
5)You can also check your transaction details by copying and querying the Bitcoin address you have been sent to the search button at https://blockchain.info/.
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idevex Why Not Give Private Key?
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Private Key is a digital key that is created by special programs established specifically for creating personal wallet, crypto money transfers.
iDevx is not a crypto purse in terms of system and function, but a stock market in which buying and selling demands are evaluated. You can send Bitcoin and other subcodes with idevex . Since the lakin does not have your own personal wallet, it does not give Private Key.
We advise you to make your transfers that require a Private Key from other wallets that can be created personally.
" india's first and only global exchange" with the slogan idevex serving users; It comes from the combination of the words 'money' and 'index'.
All official procedures are completed established by iDev Technolabs Inc.
idevex is a company located in the india and Hongkong. if you have query lets us know
Our company's general directorate is in India. You can reach our company's full address on the Contact Us page in Support.
Our support lines and operations departments are available 24/7 to help you with your transactions. All other departments have 5 days on weekdays; It is open from 09:00 to 18:00.
No. idevex does not charge any fees for membership or for opening an account.
Opening an account is easy, free and fast. www.idevex.in You can create an account by entering your e-mail address in the "Register" tab at www.idevex.in and specifying your password.
You can also reach the iDev platform from abroad. We recommend that you change your security method to Google Authenticator in order to survive an SMS problem during a two-step verification operation abroad.
In order to be able to change your Two Factor Verification with Google Authenticator, after logging in to your iDev account, Account> My Account Settings> Two Factors
You need to enable Google Authenticator on the screen that appears by selecting Verify and you must either write the QR code with the Google Authenticator application on your phone or write the provided Google Authenticator code in the manual entry field of your phone.
Password generated by Google Authenticator If you enter the blank space on the iDev screen, you can perform your two-step verification process with Google Authenticator, which is a safer way for your account instead of SMS.